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Vueling · Flight attendant / steward

Inflight Experience Specialist - Viladecans, Barcelona

Vueling is looking for an Inflight Experience Specialist based in Viladecans, near Barcelona. This ground-based role aims to improve onboard service, procedures, announcements, ambience and onboard retail products, using customer feedback and operational needs. The person will manage improvement projects end to end, working with several internal teams.

Apply at Vueling ↗Prepare for this selection
Airline
Vueling
Position
Flight attendant / steward
Location
Viladecans - Barcelona, Spain
Posted
15 October 2026

The essentials

  • Role based in Viladecans (Barcelona), at Vueling's premises
  • Focus on improving the inflight customer experience
  • Cross-functional project management with Cabin Crew, Flight Operations, Commercial and Communications
  • 2-3 years of experience in customer experience, service improvement or project coordination expected

What the posting asks for

  • Bachelor's degree in Business Administration, Tourism, Marketing, Customer Experience, Hospitality, Aviation Management or related field, or equivalent professional experience
  • Around 2-3 years of experience in customer experience, product/service development or project coordination
  • Demonstrable experience coordinating cross-functional projects from concept to implementation
  • Experience working with customer, operational or commercial data
  • Experience in aviation, travel, hospitality, retail or another complex customer-facing environment valued
  • Good command of Microsoft Office, particularly Excel and PowerPoint
  • Fluency in English and Spanish required, both at C1 level

Summary written by ForAllPNC from the airline's posting, which is the only authoritative text: read it in full before applying.

Low-cost short/medium-haul

Vueling: what to know

A Spanish airline of the IAG group, based in Barcelona, with a strong network across Southern Europe.

  • Hub: Barcelona-El Prat
  • 142 aircraft
  • 99 destinations
  • Founded 2004

Tips for applying

Spanish is a real asset alongside English. Multicultural working environment, Europe/Mediterranean network.

See the full Vueling guide →Official recruitment page ↗

Prepare for this selection

Read the posting in full before applying: the conditions (minimum age, languages, right to work in the base's country, CCA or equivalent training) are set by the airline and vary from one to another.

The CCA is required to work as cabin crew. Depending on the airline, it is required before applying or issued at the end of the airline's own initial training: the posting says which.

Selection usually has several steps (online application, tests or interview, sometimes a group assessment day). Prepare an up-to-date CV in English, a precise reason for choosing this airline, and practise spoken English and situational exercises.

Revise for the CCA →The question bank with its ten modules, the same themes as the exam (in French).Succeed at an assessment day →How a cabin crew assessment centre works and how to prepare (in French).Selection Coaching →A written mock interview with an AI panel to practise (beta).

← All cabin crew jobs · Official posting ↗

ForAllPNC is not a recruitment agency and has no link with any airline: offers are collected from the official careers sites.